Privacy policy

Last Updated: 18 May 2018

Privacy is important to JUAN MOTILLA S.L. This statement sets out our practices regarding the processing of personal information on JUAN MOTILLA S.L. websites, including the types of data collected, how it is tracked, used, and disclosed.

At JUAN MOTILLA S.L., we understand that the privacy and security of your personal information are extremely important. Therefore, this policy explains what we do with your information and how we keep it secure. It also details where and how we collect your personal information, as well as your rights regarding any personal data we hold about you.

This policy applies to you if you use our mobile applications, any of our websites, or otherwise interact with us through social media (our “Services”).

This policy defines our strong commitment to protecting your personal information.

We therefore strongly recommend that you read and accept our privacy policy before continuing to browse.


1. Identification of the Company Responsible for Data Processing

In accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data, you are informed that any personal data obtained as a result of submitting your information will be incorporated into a file owned by:

Company Name: JUAN MOTILLA S.L.
Country of Residence: Spain
Telephone: 962 467 797
Address: Partida de la Coma 121, Carcaixent 46740 (Valencia)
Tax ID (N.I.F./C.I.F.): B46142485
Business Activity: Wholesale trade of fruit and vegetables.


2. General Privacy Principles

When we collect and process your personal information, we are guided by the following practical principles:

  • Personal data shall be processed lawfully, fairly, and transparently.

  • Personal data shall be collected for specified, explicit, and legitimate purposes and shall not be further processed in a way incompatible with those purposes.

  • Personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

  • Personal data shall be accurate and kept up to date. Inaccurate data shall be rectified or deleted.

  • Personal data shall be kept in an identifiable form for no longer than is necessary.

  • Personal data shall be kept secure through appropriate and effective technical and organisational measures against unauthorised or unlawful processing and against accidental loss, destruction, or damage (“integrity and confidentiality”).

We are committed to the principles of data protection by design and by default.


3. How We Collect and Use Your Personal Data

Directly from you:
You can visit our website without telling us who you are or revealing any personal information. However, to provide a complete service, we often need to collect personal data. For example, we may collect your information when you submit an enquiry through our contact forms or when you are given an access account. The types of information we collect may include your name, email address, location, and telephone number.

From cookies:
We may also collect information via “cookies” stored on your computer or mobile device. Cookies are small data files placed on your hard drive or device memory. For more information about the use and purposes of the cookies used on https://motilla.es, please refer to our Cookie Policy. You may change your browser settings to refuse cookies or to ask for your consent before a cookie is accepted. However, if you disable cookies, some features of our services may not function properly.

From logs:
We may record certain information in log files when you interact with our Services. This may include Internet Protocol (IP) addresses or other device identifiers, browser type, Internet service provider, and so on.


4. When We Request Your Personal Data

  1. When you make an enquiry via the contact form.

  2. When you request any of our services and/or products.


5. Purposes for Processing Your Personal Data

JUAN MOTILLA S.L. processes personal data for the following purposes:

  1. To respond to and manage communications or requests received via email or the website contact form.

  2. To manage customer service and provide follow-up services.

  3. To maintain records of commercial relationships.

  4. To provide information on services, send technical notices, updates, and security alerts.


6. Legal Bases for Processing Your Personal Data

This website uses several lawful bases for collecting personal data, always processed lawfully, fairly, and transparently, including:

  1. For contact forms or email communications, processing is based on pre-contractual measures requested by the data subject who has expressed an interest in receiving information about our company, products, or services.

If we rely on your consent as a legal basis for processing your personal data, you have the right to withdraw that consent at any time by contacting us using the details provided in this Privacy Policy. Withdrawal of consent will not affect the provision of any services or products you may have requested from JUAN MOTILLA S.L.


7. How We Share Your Personal Data

JUAN MOTILLA S.L. does not sell your personal information. We consider it an essential part of our relationship with you. However, there are circumstances in which we may share your information with third parties, including:

  1. With your express consent: We will not share your personal information with third parties not associated with JUAN MOTILLA S.L. unless you have expressly authorised us to do so.

  2. In sales, mergers, or similar transactions: If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. You will be notified by email and/or a prominent notice on our website.

  3. For legal compliance: When disclosure is necessary to comply with legal obligations, regulations, legal processes, or governmental requests.

  4. For legal claims or judicial orders: When disclosure is required under a court order or subpoena.

  5. For services provided by third-party processors: We may contract carefully selected third parties to help us provide our web services, such as:

    • Hosting providers (for website and email hosting).

    • Web platform providers (for technical support and maintenance).

  6. Aggregated or non-identifiable data: We may share aggregated or anonymised data that does not personally identify you to improve the overall user experience.


8. Retention of Personal Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Data may also be retained to meet business, contractual, or legal obligations, resolve disputes, protect assets, and enforce agreements, or until you withdraw your consent for marketing communications.


9. Submission and Registration of Personal Data

The submission of personal data is mandatory for the purposes described in section 5. Failure to provide the required data or to accept this Privacy Policy will make it impossible to subscribe, register, or receive information about JUAN MOTILLA S.L. products and services.


10. Security Measures

JUAN MOTILLA S.L. implements appropriate technical and organisational security measures to ensure a level of protection appropriate to the risk.

Following a risk assessment process, JUAN MOTILLA S.L. has identified, analysed, and evaluated potential threats and applied measures to prevent, mitigate, or manage them. Specific measures are in place to prevent accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access to personal data.

We also guarantee the fulfilment of our professional secrecy and confidentiality obligations regarding all users’ personal data.


11. Data Subject Rights

As a user, you may exercise your rights of access, rectification, cancellation, and opposition (ARCO), in accordance with Organic Law 15/1999 and Regulation (EU) 2016/679 (GDPR).

You have the following rights:

  • To receive information in a concise, transparent, and easily accessible form, using clear language.

  • To access your personal data, request correction of inaccurate data, or request its deletion when it is no longer necessary.

  • To be informed about your data and the purposes of processing.

  • To withdraw consent at any time without affecting prior lawful processing.

  • To object to processing.

  • To request erasure (“the right to be forgotten”).

  • To request restriction of processing in certain circumstances.

  • To receive your data in a structured, commonly used, machine-readable format for transmission to another controller.

  • To object to processing based on legitimate interests or for direct marketing.

If you are not satisfied with how your rights have been handled, you may file a complaint with the Spanish Data Protection Agency (AEPD): https://www.agpd.es, Tel. 901 100 099 or 91 266 35 17, C/Jorge Juan 6, 28001 Madrid.

Requests must include a photocopy of your ID and be sent to Partida de la Coma 121, Carcaixent 46740 (Valencia), or by email, indicating “RGPD Valencia” in the subject line.


12. Processing of Special Categories of Data

No fields on this website should include personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or sexual orientation. Any such data provided will be deleted immediately.


13. Links to Other Websites

We may provide links to other websites. However, as these are outside our control, we are not responsible for their privacy practices or content. We recommend reviewing each site’s privacy policy and terms of service.


14. Data Quality

To comply with data protection principles, particularly accuracy, JUAN MOTILLA S.L. requests that you provide only your own personal data, unless you are legally authorised to represent another individual. You are responsible for ensuring that any information supplied is true, accurate, current, and relevant.


15. Data of Minors

If a child is under 16 years old, processing of their data shall only take place with authorisation from the person holding parental responsibility. JUAN MOTILLA S.L. may request verification of such authorisation.


16. Updating of Data

Users are responsible for keeping their data up to date and for notifying JUAN MOTILLA S.L. of any changes by contacting us through the channels indicated for exercising data protection rights.


17. Consent for Marketing Communications

In compliance with the LSSI (Spanish Law on Information Society Services), JUAN MOTILLA S.L. will not send advertising or promotional communications by email or other electronic means without prior consent.

Users with existing contractual relationships with JUAN MOTILLA S.L. may receive communications regarding products or services similar to those initially contracted, unless they opt out via our customer service channels or by unsubscribing from promotional emails.


18. Changes to This Privacy Policy

JUAN MOTILLA S.L. reserves the right to amend this policy to comply with legal updates, judicial developments, or industry practices, informing users of any changes.

Continued use of JUAN MOTILLA S.L. services constitutes acceptance of this policy and any subsequent updates.

JUAN MOTILLA S.L. also reserves the right to modify or discontinue its services, with or without prior notice, without liability to users or third parties.